Shipping Policy

Last Updated: May 31, 2026

Thank you for shopping with Softyn. This Shipping Policy explains how we process and deliver orders placed through our store.

Order Processing

Orders are typically processed within 1–3 business days after payment is successfully received.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high demand, processing times may be slightly longer.

Shipping Times

Estimated delivery times:

• Domestic Shipping: 3–7 business days

• International Shipping: 7–21 business days

Please note that delivery times are estimates and may vary due to carrier delays, customs processing, weather conditions, or other factors beyond our control.

Shipping Costs

Shipping charges are calculated at checkout based on the destination, shipping method selected, and order weight.

Any applicable taxes, duties, customs fees, or import charges are the responsibility of the customer unless otherwise stated.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, where available.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

We are not responsible for delays, losses, or additional costs resulting from incorrect or incomplete shipping addresses provided during checkout.

Lost or Damaged Packages

If your package is lost, damaged, or arrives with missing items, please contact us within 7 days of delivery.

We will work with the shipping carrier to investigate the issue and determine an appropriate resolution.

International Shipping

International orders may be subject to customs inspections, duties, taxes, and fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the purchase price or shipping cost unless specifically stated.

Digital Products (If Applicable)

If your purchase includes digital products, software, downloads, templates, or other electronic content:

• No physical shipment is required.

• Digital products are delivered electronically after successful payment.

• Delivery is usually immediate but may take up to 24 hours in some cases.

• Customers are responsible for providing a valid email address for digital delivery.

Contact Us

If you have any questions about shipping or delivery, please contact us:

Email: info.gptgoo@gmail.com

Website: softyn.myshopify.com